These Terms and Conditions govern your use of the MTJ Tree Removal LLC website and the tree care services we provide in Zebulon, NC and nearby communities. By visiting our website, requesting an estimate or hiring our crew, you agree to follow these terms. If you do not agree with any part of them, please do not use our website or services. We may update these terms from time to time, and the most recent version will always be posted on this page. Continued use of our website or services after changes are posted means you accept the updated terms.
MTJ Tree Removal LLC provides residential and property-based tree care services, including tree removal, tree trimming and pruning, stump grinding, stump removal and cabling and bracing. The specific work to be performed will be described in the estimate or work agreement provided to you before the job begins. Our crew uses professional equipment and follows established safety practices, but every tree and property is different, and outcomes may vary depending on the condition of the tree, the site and the weather. Services that are not listed in the agreed scope of work may require a separate discussion and approval.
Estimates are provided after we review the tree, its location and the nature of the work requested. An estimate reflects the information available at the time of the visit and may be adjusted if site conditions differ from what was expected or if you request changes to the scope of work. Scheduling depends on crew availability, weather and safety conditions, so appointment dates and times are targets rather than fixed commitments. We will keep you informed if delays occur and will work with you to arrange a suitable new time as soon as reasonably possible.
To help our crew work safely and efficiently, you agree to provide accurate information about the property and the trees to be worked on. You should let us know about the location of underground utilities, irrigation lines, septic systems, fences and other features that may be affected by the job. You confirm that you own the property or have authority to approve the work. Please keep people, pets and vehicles clear of the work area during service, and make sure the crew has reasonable access to the trees, including gates, driveways and any other points of entry.
Tree work involves natural and unpredictable conditions. Hidden decay, unseen roots, buried objects, weak soil and nearby utility lines may not be visible until work begins. Our crew will take reasonable care to protect your property, but we cannot always foresee every hazard. If unexpected conditions are found, we may pause the job, discuss options with you and adjust the plan. Work near power lines may require coordination with the utility company, and we may decline any task that we believe cannot be done safely. Your safety and the safety of our crew remain our first priority.
Payment terms, including when payment is due and which payment methods are accepted, will be explained in your written estimate or work agreement. Payment is generally due upon completion of the work unless other arrangements have been made in writing. Additional work that you request during the job, or that becomes necessary because of unforeseen site conditions, will be discussed with you before it is performed. Late or unpaid balances may be subject to reasonable collection efforts as permitted by law. Please review your estimate carefully and contact us with any questions before work begins.
If you need to cancel or reschedule a service, please contact us as early as possible so that we can adjust our schedule and offer the time to another customer. Changes to the scope of work should be discussed with our team before the job begins and may require an updated estimate. We reserve the right to reschedule or cancel a job when weather, safety concerns, equipment issues or other circumstances beyond our control make it unsafe or impractical to proceed. In such cases, we will contact you promptly and work with you to find a reasonable solution.
MTJ Tree Removal LLC carries out its work with professional care, but we cannot be responsible for damage caused by conditions that were hidden, undisclosed or outside our reasonable control, such as unmarked underground lines, pre-existing tree decay or severe weather. To the fullest extent permitted by law, our liability is limited to the amount paid for the specific service in question. We are not liable for indirect or consequential losses. Nothing in these terms limits any rights you may have under applicable law, and we encourage you to raise any concerns about completed work with us promptly.
All content on our website, including text, images, logos and design, belongs to MTJ Tree Removal LLC or its licensors and is protected by applicable intellectual property laws. You may view and print pages for your personal use, but you may not copy, reproduce, distribute or modify our content without written permission. You agree not to misuse our website, attempt to interfere with its operation or submit false or harmful information through our forms. While we aim to keep website information accurate and current, we do not warrant that it is complete or free of errors at all times.
These Terms and Conditions are governed by the laws of the State of North Carolina, and any dispute related to them will be handled in the appropriate courts of that state. If any part of these terms is found to be unenforceable, the remaining parts will stay in effect. For questions about these terms, or to request an estimate, you may contact MTJ Tree Removal LLC by calling (919) 219-4281 or by emailing mtjtreeremoval@yahoo.com. We proudly serve homeowners and property owners in Zebulon, NC and nearby communities and welcome the chance to assist you.
