MTJ Tree Removal LLC respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains what information we collect when you visit our website, contact our crew or request tree care services in Zebulon, NC and nearby communities. By using our website or contacting our team, you agree to the practices described on this page. We encourage you to read this policy carefully so that you understand how your information is gathered, used and protected. If you have any questions about these practices, please contact us using the details provided at the end of this policy.
We may collect personal details that you choose to share with us, such as your name, phone number, email address and the property address where tree work is needed. We may also collect information about the trees on your property, including photos, descriptions and notes you provide when requesting an estimate. When you visit our website, certain technical information may be collected automatically, including your browser type, device type, pages viewed and the date and time of your visit. We only collect information that is reasonably needed to respond to your requests, schedule visits, provide our services and improve the experience of using our website.
We use the information we collect to answer your questions, schedule site visits, prepare estimates and complete the tree care services you request. Your contact details allow us to confirm appointments, share updates about your job and follow up after the work is finished. We may also use information to maintain our records, improve our website, understand how visitors find our services and meet legal or insurance obligations. We do not use your personal information for any purpose that is unrelated to our business operations, and we will not use it in ways that you would not reasonably expect.
We do not sell your personal information to anyone. We may share limited information with trusted service providers who help us operate our business, such as website hosting companies, scheduling tools, communication platforms and payment processors. These providers are only given the information they need to perform their tasks for us. We may also disclose information when required by law, when responding to a valid legal request or when needed to protect our rights, property and safety, or those of our customers and crew. Any other sharing will take place only with your knowledge and consent.
Our website may use cookies and similar technologies to make the site work properly, remember your preferences and understand how visitors use our pages. Cookies are small text files stored on your device by your browser. We may also use analytics tools to review general traffic patterns, such as which pages are visited most often and how long people stay on them. This information is generally collected in a combined form. You can control or delete cookies through your browser settings, although turning them off may affect how some parts of our website function on your device.
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse or disclosure. These steps may include secure website connections, limited access to customer records and the use of reputable service providers. While we work hard to safeguard your information, no method of storing or transmitting data over the internet is completely secure, so we cannot guarantee absolute protection. We encourage you to avoid sharing sensitive details, such as financial account numbers, through website forms or unsecured email. If you believe your information has been compromised, please contact us promptly so we can look into the matter.
We keep your personal information only for as long as it is reasonably needed to provide our services, maintain business records and meet legal, tax or insurance requirements. Estimate requests and job records may be stored for a period afterward so that we can answer follow-up questions or address any concerns about completed work. When information is no longer needed, we take reasonable steps to delete it or remove details that identify you. If you would like us to remove your information sooner, you may contact us, and we will review your request in line with our legal obligations.
You have choices about how your personal information is handled. You may ask us to tell you what information we hold about you, correct details that are inaccurate or request that we delete your information where the law allows. You may also opt out of receiving marketing messages from us at any time by following the instructions in the message or by contacting us directly. Depending on where you live, you may have additional rights under local laws. To make a request, please use the contact details below, and we will respond within a reasonable period of time.
Our website may contain links to third-party websites, such as social media pages, review platforms and mapping services. These sites are operated by other organizations, and we do not control their content or privacy practices. Once you leave our website, this Privacy Policy no longer applies, and we encourage you to read the privacy policies of any site you visit. Our website is also intended for adults and is not directed at children. We do not knowingly collect personal information from anyone under the age of eighteen, and we will delete such information if we learn that it was provided to us.
We may update this Privacy Policy from time to time to reflect changes in our services, website or legal requirements. Any updates will be posted on this page with a revised date, and your continued use of our website means you accept the updated policy. If you have questions or concerns about this Privacy Policy, you may contact MTJ Tree Removal LLC by calling (919) 219-4281 or by emailing mtjtreeremoval@yahoo.com. We serve homeowners and property owners in Zebulon, NC and nearby communities, and we are happy to answer any questions about how we handle your information.
